Sr. Customer Success Manager
Dialpad
- Sydney
- Jan 21
π Description Lead post-sales activities for Dialpad customers through relationships, product knowledge Oversee customer adoption, training, and best-practice
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π Description Lead post-sales activities for Dialpad customers through relationships, product knowledge Oversee customer adoption, training, and best-practice
Dialpad
π Description Own the sales process from start to finish for a portfolio of customers. Collaborate with Sales, Customer Success, and Marketing to grow accounts
π Description Own the complete sales process for enterprise opportunities from start to finish. Collaborate with Marketing, Sales Engineers, Legal, and Finance
π Description As a Technical Support Engineer at Dialpad, support our cloud-based communications platform and Fast-paced environment requiring problem-solving
π Description Focused on a portfolio of existing customers the CAE will own the sales process from start to Work closely with Sales Managers, Sales Engineers,
Dialpad
π Description Facilitate onboarding deployment for new customers and products. Host end-user and admin training sessions for customers. Provide walkthroughs an
Dialpad
π Description Customer-embedded delivery engineer turning AI opportunities into live agent deployments. Collaborate with stakeholders to design, build, deploy,
Dialpad
π Description Lead and grow a senior engineering team. Own end-to-end calling experience across frontend, backend, and hardware integration. Directly work with
π Description Own escalated customer interactions and collaborate with Engineering to resolve complex issues. Work with the CX org to deliver excellent technic
Dialpad
π Description Lead complex, high-impact product initiatives from discovery to release. Ship regularly: prioritize real-world impact over pixel-perfect mockups.
Dialpad
π Description Customer-embedded delivery engineer turning AI opportunities into live deployments. Operate at intersection of workflow design, applied AI engine
Dialpad
π Description Own new logo acquisition and drive opportunities to win revenue. Serve as first point of contact to customers and build relationships. Collaborat
Dialpad
π Description Lead a Mid-Market Client Account Executive team to grow existing books of business. Drive strategic customer engagements with executive alignment
Dialpad
π Description Design, build, and maintain production-grade AI systems and workflows. Lead implementation of complex AI initiatives end-to-end. Architect backen
π Description Own new logo acquisition and drive opportunity progression toward won deals. Serve as the first point of contact for prospects and customers. Col
π Description Own end-to-end quality for agentic features and workflows, including strategy, development Design and build automation tooling and frameworks for
Dialpad
π Description Help prospective customers get started with Dialpad Engage needs, connect to how Dialpad solves them Own the full sales cycle from initial contac
Dialpad
π Description Process, prepare, and reconcile US and international payroll, including variable compensation Work with third-party vendors (e.g., Workday, Crowe
Dialpad
π Description Own the quality strategy and release readiness for assigned product areas. Build quality into every stage of the software lifecycle with cross-fu
π Description Support the planning and execution of webinars, ABM programs, field marketing, and in-person events. Coordinate webinar logistics: timelines, reg
Dialpad
π Description Oversee outreach to potential clients and manage a team of VSB Sales Specialists. Lead collaboration with Marketing and Sales to drive lead gener
Dialpad
π Description Implement GEO/AEO/SEO tactics as assigned to accelerate Dialpadβs AI search results and visibility Using AI tools, generate and edit content for
Dialpad
π Description Own the full-cycle recruiting process for GTM and G&A roles, delivering a seamless, consistent Serve as a trusted talent advisor by build
Dialpad
π Description Design and configure contact center call flows, ensuring seamless integrations with business Collaborate with clients to understand their operati
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