- Remote
- Sep 23
Growe welcomes those who are excited to: Provide L1–L2 technical support for end users in a corporate environment; Maintain and monitor office IT infrastructure
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Search this companyGrowe welcomes those who are excited to: Provide L1–L2 technical support for end users in a corporate environment; Maintain and monitor office IT infrastructure
Growe welcomes those who are excited to: Lead and develop the Customer Support function within a fast-growing iGaming environment; Scale a high-performing VIP C
Growe welcomes those who are excited to: Decide how the hub behaves: make system behavior explicit (such as callback timeouts, withdrawal hold and release rules
Growe welcomes those who are excited to: - Decide how the hub behaves: make system behavior explicit (such as callback timeouts, withdrawal hold and release rul
Growe
📋 Description Lead the VIP brand strategy for the LATAM region, setting tone of voice, positioning, and creative Build localized brand experiences, from giftin
📋 Description Deliver backend development initiatives Write clean, readable, maintainable, and well-structured code Coordinate cross-team interactions and depe
📋 Description Triage security findings from SAST, SCA, and secret scanning tools; prioritize and track Perform manual and tool-based code reviews for security
📋 Description Process alerts for sports players Segment users Process internal and external requests Respond to requests via a special communication channel An
Growe
📋 Description Manage and maintain relationships with VIP/high-value clients Act as the main point of contact for assigned accounts Provide personalized service
📋 Description Test existing functionality and new features Write and maintain test documentation Ensure quality and functionality through manual testing Identi
📋 Description Design and implement a standardized access audit process from scratch - methodology, cadence Define risk-based audit scope and sampling methodolo
Growe
📋 Description Partner with stakeholders to translate needs into analytical questions and data-driven solutions. Conduct end-to-end analysis of revenue, custome
Growe
📋 Description Process casino and payment risk alerts in line with company standards Identify suspicious players and potential fraud during the shift Resolve ca
Growe
📋 Description Analyze chats and emails handled by VIP Customer Support Agents and VIP Account Managers Provide personalized, high-quality support to VIP custom
📋 Description Manage payment providers from commercial handover through onboarding and ongoing cooperation Coordinate provider onboarding, including KYC, docum
📋 Description Lead and develop the Customer Support function within a fast-growing iGaming environment Scale a high-performing VIP Customer Support team aligne
📋 Description Monitor that payment methods work properly, escalate issues to respective providers and teams Analyze acceptance rates of different payment metho
📋 Description Decide how the hub behaves: make system behavior explicit (such as callback timeouts, withdrawal Own the back office: drive and optimize the seve
Growe welcomes those who are excited to: Design and establish a standardized access audit framework, including methodology, cadence, evidence collection, and re
Growe welcomes those who are excited to: Process alerts in a timely and effective manner (triggered for sports players); Segment users according to procedures;
Growe
Growe welcomes those who are excited to: Partner with business stakeholders to translate business needs into clear analytical questions, metrics, and data-drive
Growe welcomes those who are excited to: Manage payment providers from commercial handover through onboarding and ongoing cooperation; Coordinate provider onboa
Growe welcomes those who are excited to: Monitor that payment methods work properly, escalate issues to respective providers and teams; Analyze acceptance rates
Growe
Growe welcomes those who are excited to: Administer and maintain compensation and benefits programs for the Customer Support team, including base pay, shift dif
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