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Search this companyWho we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in
📋 Description Provide Tier 1 front-line support to end users via phone, email, and ticketing systems. Perform account verification, password resets, and creden
📋 Description Serve as primary escalation point for Tier 1 Help Desk Agents, providing advanced troubleshooting Perform incident triage and coordinate Level 2
📋 Description Implement monitoring use cases under senior direction Support data onboarding, alert config, incident workflow alignment Participate in troublesh
📋 Description Lead strategy and design for monitoring platforms (Splunk, DataDog, AppDynamics) Define telemetry ingestion, alerting, dashboards, ITSM with Serv
📋 Description Lead observability and monitoring operations integration and workflow support Manage events and incident support tied to monitoring platforms Pro
📋 Description Perform hands-on configuration, deployment, tuning, and sustainment of monitoring solutions. Develop dashboards, alerts, and automation using Spl
📋 Description Collaborate with engineering and architecture teams to align technical requirements, and support Ensure delivered capabilities meet performance,
📋 Description Plan, design, and execute hardware/software validation testing across enterprise environments Endpoint imaging, application compatibility, patch
Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in
Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in
Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in
Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in
Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in
Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in
Who we are: Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in