Product Support
Town
- San Francisco
- Jan 21
- USD 115000-145000
📋 Description Own inbound support end to end, manage queue with engineers and GTM back-up. Take hard cases, read logs, analyze issues, and engage customers liv
All Remote Jobs
The page is checking the latest available data.
Company hiring page
Browse current roles from Town, with source attribution and a direct path to the original application page.
Search this companyTown
📋 Description Own inbound support end to end, manage queue with engineers and GTM back-up. Take hard cases, read logs, analyze issues, and engage customers liv
📋 Description Own security across Town assistant and agent actions (email, calendar, docs, Slack, CRM). Threat-model autonomous agent behavior and guardrails f
Town
📋 Description Own Town's native macOS client end-to-end Architecture, OS integration, performance, release pipeline Work with backend/AI teams to bring Town ag
📋 Description Build the search and retrieval layer that puts the right context at every Townie's fingertips, the Combine lexical and semantic search and ow
📋 Description Build a generalized eval system that measures assistant quality across every surface it touches — Stand up golden datasets and the labeling loop
Town
📋 Description Optimizing the invite flow, the conversion funnel, and the dashboard Improving invites per user, free-to-paid conversion, and credit calibration