Account Management Partnership

• Serve as the primary relationship owner for newly acquired clients, ensuring high levels of satisfaction, retention, and account expansion.
• Develop strategic account plans that reflect how these firms buy: multiple stakeholders, brand and legal review, and compliance-conscious gifting standards.
• Collaborate with internal teams to ensure seamless execution and exceptional client experiences.

Strategic Growth

• Stay informed on industry trends, competitor offerings, and emerging market opportunities to drive business development efforts.
• Maintain a deep understanding of our software-enabled gifting solutions and communicate their value effectively.
• Provide market and client insight back to product and marketing to sharpen Brilliant's financial services offering.

What You Bring

• Deep experience within fintech or the broader financial services sector - whether in sales, business development, recruiting, marketing, events, or firm administration - combined with a demonstrated ability to build relationships, influence decisions, and drive outcomes
• An existing network and credibility within financial services, and comfort engaging senior, fast-moving, detail-oriented stakeholders.
• Proven track record of building and growing client relationships while consistently meeting or exceeding revenue targets.
• Strong consultative selling skills with the ability to identify client needs and deliver tailored solutions.
• Exceptional communication, negotiation, and presentation skills.
• Highly organized with strong strategic thinking, problem-solving, and time management abilities.
• Proficient in CRM software.
• Ability to work independently and collaboratively in a fast-paced, client-focused environment.

Why Join Brilliant

Brilliant Perks & Benefits: We’re pleased to offer our teams Medical, Dental, & Vision benefits in addition to our perks like flexible PTO, paid company holidays, and work from home setup stipend for new hires!

Impact at scale: Power automations that drive thousands of personalized gifting experiences annually

Cutting-edge tech stack: Blend APIs, front-end systems, fulfillment workflows, and automation tools

Hands-on collaboration: Work with sales, product, success, and fulfillment teams in a dynamic environment

Global footprint: Support clients across 180+ countries and touch the full gift journey

Growth & innovation: Contribute to developing new platform capabilities and workflow possibilities

EEOC Statement:

Brilliant is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy, or any other characteristic protected by law. Our policy of equal employment opportunity applies to all aspects of employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. We are committed to fostering a fair and merit-based workplace where every employee feels valued and respected.”

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Originally posted on Himalayas