Job Specification: Account Executive (Remote – UK Hours)

Role Overview
Our client is seeking an Account Executive to support the delivery and day-to-day management of key client accounts.

This role sits at the intersection of client services, operations, and project coordination, acting as a central point of organisation across internal teams and client stakeholders.

The Account Executive will play a critical role in ensuring that account activity runs smoothly — enabling senior team members to focus on strategic and commercial priorities by taking ownership of coordination, communication, and administrative workflows.

This is a 12-month contract with the possibility of extension or permanency, operating as a fully remote role aligned to UK working hours.

Technical Requirements

• A reliable laptop suitable for professional remote work is required
• A stable internet connection with a minimum of 50 Mbps upload and download speed

Core Objective
To drive efficiency and consistency across client accounts by managing coordination, communication, and operational processes — ensuring work is delivered seamlessly and on time.

Key Responsibilities

Account & Stakeholder Coordination

• Act as a central coordination point across internal teams and client stakeholders
• Schedule and manage meetings, ensuring all participants are aligned and prepared
• Track actions, follow-ups, and key decisions across accounts
• Support senior account leads in maintaining strong, responsive client relationships

Operational & Delivery Support

• Coordinate the flow of work across multiple projects and workstreams
• Ensure deliverables are tracked, deadlines are met, and dependencies are managed
• Maintain clear documentation of account activity, timelines, and outputs
• Identify and escalate potential delivery risks or bottlenecks

Client Services Support

• Support day-to-day client communications, ensuring timely and professional responses
• Manage incoming requests and route them to the appropriate teams
• Help maintain a consistent and high-quality client experience
• Prepare materials for client meetings, presentations, and status updates