Overview

Ferrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. Under direction supervision, this position is responsible for working with customers to discuss ways to maintain their account in a current status and resolve any outstanding issues. This position typically requires a high school diploma or equivalency and one year of work-related experience.

Why You’ll Love Working Here

At Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:

• • Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
  • Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
  • Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
  • Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
  • Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
  • Employee Perks: Referral program, employee discount programs, and propane savings

Responsibilities

• Contacts residential/commercial customers by phone to resolve any AR issues.
• Explains options and works with customers to resolve past due amounts.

Qualifications

• High school diploma or equivalent.
• 2+ years of commercial collection experience.
• 1+ years of 1st party collection experience preferred.
• Basic Excel spreadsheet skills required.
• Strong organizational skills.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Ability to identify issues and act independently to resolve them.
• Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States