Agentforce Architect (Remote, KA, IN) at NTT DATA | All Remote Jobs
NTT DATA
Agentforce Architect (Remote, KA, IN)
India · remote · Salary not listed
himalayasseo_indexablePosted 2026-09-06First seen 2026-09-09
Role overview
Req ID:387936
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Agentforce Architect to join our team in Remote, Karnātaka (IN-KA), India (IN).
"Key Responsibilities
Own end-to-end solution architecture across Agentforce, Salesforce CPQ and Revenue Cloud Advanced.
Architect agent-assisted and agentic workflows across opportunity, configuration, pricing, quoting, contracting, ordering and revenue lifecycle processes.
Design agent orchestration patterns, including tool/function calling, workflow delegation, multi-agent patterns, state management and memory.
Architect integration of Agentforce with Salesforce automation, Apex, Flow, APIs, MuleSoft and external enterprise services.
Define appropriate use of LLMs, deterministic logic, workflow engines and traditional automation, rather than defaulting all use cases to generative AI.
Design context engineering and retrieval strategies, including structured/unstructured grounding, retrieval depth, metadata filtering and relevance optimization.
Establish secure agent action patterns using least-privilege access, guardrails, validation, approval checkpoints and human-in-the-loop mechanisms.
Define AI evaluation frameworks covering answer quality, grounding, hallucination, task completion, tool selection, latency and business outcomes.
Establish observability across agent reasoning paths, actions, integration failures, token/credit consumption and operational performance.
Assess model and platform trade-offs across quality, latency, context window, cost, privacy and enterprise constraints.
Architect resilient action layers and transactional integration patterns for revenue processes where consistency and recoverability are critical.
Advise programs on consumption-based economics, AI credit/token optimization and architectural approaches to control run-time cost.
Lead architecture reviews, design authorities and technical governance across global delivery teams.
Mentor technical architects, developers and Agentforce specialists.
Required Technical Expertise
Salesforce Agentforce and associated agentic architecture concepts.
Salesforce CPQ and Revenue Cloud Advanced / Revenue Lifecycle Management.
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.