Agentforce Capability Development

• Lead end-to-end lifecycle of Agentforce implementations.
• Drive agent design, prompt strategies, and skill orchestration.
• Build reusable accelerators and deployment frameworks.
• Partner with Product and COE teams on pilots and innovation programs.

People Management & Team Leadership

• Manage and mentor a team of Agentforce engineers and architects.
• Drive hiring, onboarding, and capability development.
• Conduct performance reviews and career coaching.
• Build high-performing pods aligned to delivery programs.
• Foster a culture of innovation, learning, and technical excellence.

Delivery & Stakeholder Engagement

• Own end-to-end delivery for Agentforce initiatives.
• Partner with Product Owners, Architects, and Customer Success teams.
• Manage risks, dependencies, and execution roadmaps.
• Support solutioning, estimations, and POD planning.

Governance & Best Practices

• Define AI governance and guardrail frameworks.
• Establish DevOps, CI/CD, and release standards.
• Ensure compliance with Responsible AI and data security policies.

Minimum Qualifications

• 12+ years of enterprise software engineering experience.
• 4+ years leading engineering or architecture teams.
• Deep expertise in Salesforce platform architecture.
• Hands-on experience with Agentforce / conversational AI / intelligent agents.
• Experience integrating LLMs and AI services into enterprise applications.
• Strong knowledge of integration architectures and APIs.
• Proven experience delivering large-scale enterprise solutions.

Preferred Qualifications

• Salesforce Architect certifications (Application/System/CTA track).
• Experience with Data Cloud and RAG architectures.
• Knowledge of prompt engineering and AI orchestration frameworks.
• Experience in regulated industries (Finance, Healthcare, Insurance).
• Exposure to multi-agent deployments and autonomous workflows.

Technical Skills

• Apex, LWC, Flows, OmniStudio
• Agentforce Agent Studio & Skills
• Data Cloud & Vector Search
• MuleSoft / Integration Platforms
• Prompt Engineering & Grounding
• DevOps & CI/CD

Leadership Competencies

• Strategic thinking with strong execution focus
• Ability to lead in fast-paced innovation environments
• Strong stakeholder communication skills
• Talent development and mentoring mindset
• Customer-first advisory approach

Why Join Us

At Salesforce, you’ll lead the future of AI-powered work. You’ll build autonomous agents that transform industries while growing your leadership career in one of the most strategic technology domains.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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Posting Statement

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