We are remote-first, product-led, and highly focused on execution. We care about clear communication, strong ownership, thoughtful use of technology, and building better ways of working as we grow.

AI is already an important part of how our teams operate. The AI Operations function exists to make sure our AI tooling is reliable, well-configured, secure, useful, and continuously improving. This role is central to that work.

What You Will Do

• Take operational ownership of the configuration, reliability, and standards of Storyteller’s AI tools and AI platforms.
• Support the AI Operations team’s response when AI tools, platforms, models, or underlying capabilities change.
• Set, maintain, and improve operational standards for how AI tooling is configured, accessed, used, and monitored.
• Improve visibility around AI tool configuration, platform usage, access administration, permissions, dependencies, and operational performance.
• Identify weak, unstable, or high-friction areas in our AI tooling setup and help develop practical solutions that are durable and scalable.
• Work with internal teams to understand where AI tooling is helping, where it is creating friction, and what needs to improve.
• Give leadership clearer visibility on where the AI tooling stack is performing well, where it is fragile, and what platform or workflow changes are needed next.
• Help ensure Storyteller’s AI tooling remains useful, controlled, reliable, and aligned with how the business actually works.

What We Are Looking For

• Demonstrable experience managing or improving technical platforms, ideally including AI tools, automation platforms, LLM-based tools, or AI-enabled workflows.
• High agency and strong ownership of operational outcomes.
• Strong technical judgment, especially around AI tools, platform configuration, workflows, permissions, integrations, APIs, and dependencies.
• Comfort making decisions in fast-moving, ambiguous environments.
• The ability to prioritise trade-offs across a technical tooling stack and act decisively.
• A track record of driving operational improvements through to completion, not just identifying or proposing them.
• Clear, direct communication and the confidence to uphold standards.
• Genuine interest in AI tools and a strong instinct for how quickly the AI tooling environment is changing.
• Good judgment about when to act independently, when to ask for input, and how to translate between user needs and platform realities.
• Energy, discipline, and follow-through to operate at pace without letting important details drift.

What Success Looks Like

• You do not wait for problems to be assigned to you. You notice weak spots in how AI tooling is configured, used, or managed, and you help drive improvements.
• You can look across a changing AI platform landscape, identify what matters operationally for Storyteller, and turn that into practical action.
• You improve the way our AI tooling operates, rather than simply keeping existing tools ticking over.
• You bring clarity to messy tooling, configuration, permission, workflow, and dependency problems.
• You take responsibility for AI tooling outcomes and help make sure Storyteller’s AI stack remains reliable, controlled, and useful.

This Role Will Suit You If

• You enjoy working in environments where tools, platforms, and expectations are changing quickly.
• You like turning messy technical operations into clearer, more repeatable systems.
• You are comfortable being judged on outcomes, not just effort or intent.
• You can combine practical technical execution with good operational judgment.
• You are motivated by making a company’s AI tooling materially better, more reliable, and easier to use.
• You are happy working across both the strategic and detailed parts of AI operations.

RECRUITMENT PROCESS

• Initial call with a member of the Recruitment team.
• Follow-up technical exercise, which is compensated and designed to test skills relevant to the role.
• Interview and exercise review with the hiring manager.

Privacy Notice
We process your personal data for recruitment purposes in line with UK data protection law. AI tools may assist in reviewing applications, but decisions are made by our team. We retain data only as necessary for recruitment and compliance. You can request access or deletion of your data at any time by emailing .

Originally posted on Himalayas