An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!

Overview

· This Applications Support Engineer II designs, plans, installs, maintains and troubleshoots telecom applications and services

· The position has a range of responsibilities and works with development,
product management, network operations and external customers to plan,
deploy and manage systems and services provided to TNS’ telecom
customers

Responsibilities

Primary Duties and Responsibilities:
· Design, Plan, Install, Administer and Troubleshoot applications, systems, and
services in production and lab/test environments

• Analyze and resolve complex problems including interoperability issues caused
  by hardware, software, or network components
• Participate in architecture/design review, requirements analysis, capacity
  planning and provide guidance to development and product management teams
• Assist in Integration of applications and services with network management

tools and other enterprise tools

• Develop KPIs and other system metrics for capacity planning, performance

management, and monitoring

• Oversee daily operations of large-scale carrier grade systems; schedule,
  document and implement maintenance and troubleshooting procedures as

necessary

• Pro-actively communicate status to project managers, upper management, and

customers

• Participate in an on-call rotation to maintain 24x7 service support

Qualifications

Qualifications:
· 4+ years’ experience administering applications and services hosted on Linux

(RHEL and derivate) operating systems

• 2+ years’ experience planning, integrating, and operating carrier or enterprise
  grade high-availability telecom solutions
• Understanding of Systems and Network Architecture of large-scale distributed

networks