The successful candidate will have extensive experience building MSP-focused partnerships and programs in North America and a demonstrated track record of creating new ecosystems, developing scalable partner strategies, and leading high-performing organizations through periods of transformation and growth.

Strategic Charter:

• Establish Calix as a credible and valuable platform within the North American MSP market.
• Build the programs required to support Calix’s Managed Business initiative.
• Create a scalable MSP engagement model that can support long-term growth.
• Develop the strategic ecosystem relationships required to accelerate MSP adoption.
• Build organizational capabilities that enable ecosystem expansion without dependency on direct MSP account management.
• Create a repeatable framework for recruiting, enabling, and supporting ecosystem partners.

Core Responsibilities:

MSP Specialization Strategy & Development

• Design and launch a dedicated MSP Specialization within the Calix Partner Program.
• Define the overall MSP partner strategy in alignment with Managed Business objectives.
• Establish program requirements, partner tiers, accreditation standards, onboarding processes, and participation criteria.
• Create partner benefits, incentives, enablement resources, and engagement models.
• Build certification, training, and readiness programs that support MSP success.
• Develop governance processes and operational frameworks required to support growth.
• Define and manage program performance metrics.

Scalable MSP Engagement

• Design scalable engagement models that support broad MSP adoption.
• Build programmatic mechanisms that support MSPs across multiple maturity levels.
• Partner with Digital, Marketing, Enablement, and Operations teams to create automated partner engagement workflows.
• Define strategies to drive MSP participation, activation, and long-term engagement.

Sales Alignment

• Partner closely with Sales leadership to ensure clear alignment between strategic MSP account ownership and program operations.
• Establish processes that support Sales-led MSP relationships while maintaining consistent program experiences.
• Ensure program investments drive measurable Managed Business outcomes.

MSP Ecosystem Partner Program Strategy & Development

• Design and launch a dedicated MSP Ecosystem Partner Program built on and extending the existing Calix Partner Program.
• Define ecosystem partner categories, value propositions, qualification criteria, and engagement models.
• Develop program benefits, operational processes, and governance structures.
• Create scalable frameworks for recruiting, managing, and growing ecosystem partnerships.

The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.

San Francisco Bay Area:

Select US Metros and States:

Other US Locations:

As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.

Originally posted on Himalayas