Preferred Qualifications & Experience

• Experience in care coordination, patient engagement, or remote patient monitoring (RPM) is highly preferred.
• Background as a Medical Assistant (MA), Certified Nursing Assistant (CNA), or similar healthcare role.
• Strong communication and interpersonal skills, with a patient-first mindset.
• Proficient with digital health tools, EHR systems, and telehealth platforms.
• Ability to work independently in a remote environment while maintaining productivity.
• Comfortable with structured but flexible scheduling, ensuring full-time work commitment.
• Bilingual (Spanish preferred) is a plus.

Compensation & Benefits

• Flexible PTO Policy: Babyscripts offers flexible paid time off for full-time employees, ensuring a healthy work-life balance while maintaining coverage and performance expectations. Employees are encouraged to take at least 3–4 weeks off per year and must meet job performance expectations to qualify for discretionary time off.
• Performance Expectations for Flexible PTO Eligibility:
  • Must maintain full-time status (average of 40 hours/week over a rolling 3-month period).
  • PTO requests must be submitted in advance to ensure team coverage.
  • Employees must meet engagement and documentation benchmarks to continue qualifying for discretionary PTO.
• Bonus Potential: Employees are eligible for quarterly bonuses based on patient engagement, quality benchmarks, and documentation accuracy, with an annual bonus potential of up to $2,500.
• Flexible Scheduling: Employees must maintain expected work hours while having flexibility in when they work based on business needs.
• Full-time employees receive:
  • Medical, dental, vision coverage
  • 401(k) options
  • Work-from-home stipend

Staffing & Coverage Expectations

• Employees are expected to maintain a full-time work schedule (40 hours per week).
• PTO must be planned in advance to ensure adequate team coverage.
• Coverage for patient interactions is a priority—employees should communicate availability adjustments ahead of time to allow for rescheduling.
• In cases of urgent or last-minute PTO, employees should work with their manager to coordinate appropriate patient handoff procedures.

Originally posted on Himalayas