All Remote Jobs

Loading the current view.

The page is checking the latest available data.

Associate Staff Engineer, Service Now(ATF & Testing on GRC module)

India · remote · Salary not listed

Role overview

Experience: 4+ Years
Strong experience in ServiceNow Testing and Automation, particularly Automated Test Framework (ATF).
Hands-on experience in testing ServiceNow GRC (Governance, Risk, and Compliance) module.
Experience in testing through ServiceNow platform upgrades and releases.
Demonstrated experience performing end-to-end testing (manual and automated) in accordance with established software testing life cycle (STLC) methodologies.
Strong understanding of Test Management and Defect Management processes.
Good understanding of REST and SOAP APIs, including API testing and automation.
Experience working in Agile development environments.
Knowledge of ServiceNow ITSM modules such as Incident, Change, Problem, and CMDB.
Good to have experience with automation tools such as Cypress, TestComplete, or Robot Framework.
Strong analytical and problem-solving skills with attention to detail.
Excellent verbal and written communication skills.
Ability to collaborate effectively with cross-functional teams and stakeholders.
ServiceNow CSA (Certified System Administrator) certification is mandatory.
Automated Test Framework (ATF) Micro-Certification is mandatory.

Develop, configure, and maintain automated test scripts using ServiceNow Automated Test Framework (ATF).
Ensure the quality, reliability, and stability of ServiceNow applications and modules through effective test automation.
Collaborate with business and project teams to understand requirements and prepare comprehensive test plans, test cases, and test scenarios.
Execute manual and automated test cases and document test results accurately.
Perform functional, regression, integration, and end-to-end testing across ServiceNow applications.
Conduct testing of ServiceNow GRC module and validate related workflows, controls, and business processes.
Perform testing across ITSM modules including Incident, Change, Problem, and CMDB.
Support validation and testing activities during ServiceNow platform upgrades and releases.
Identify, log, track, and manage defects through their lifecycle until closure.
Work closely with developers, business analysts, and stakeholders to resolve testing issues and ensure application quality.