Job Description

Must be a US Citizen
MUST HAVE AN ACTIVE SECRET CLEARANCE

As an Aternity Consultant, working with Aternity's Application Performance Management (APM) & End User Experience Monitoring (EUEM) products you will help solve clients enterprise-wide network, application, server capacity and end-user performance issues. The position combines desktop engineering disciplines with a business focus for delivering and utilizing IT performance management solutions. You will leverage Aternitys technologies to plan, design, deploy, operate, manage, troubleshoot and optimize IT infrastructures and devices.

• Analyze and understand customers IT organization, requirements and processes, and use this knowledge to assist in achieving full adoption and utilization of Aternity's solutions to maximize ROI and business value
• Providing specialized planning and design expertise in digital experience monitoring, application performance troubleshooting and/or optimization and end user performance analysis
• Collecting end user and application performance information for troubleshooting
• Developing scripts for use with Aternitys EUEM and APM products for metric collection and remediation tasks.
• Configuring and programming accurate and valid measurements for end-user activities and backend application transactions
• Presenting and articulating advanced product features, benefits, and overall product solutions
• Work directly with customers, colleagues and other stakeholders to achieve project goals either on site or remotely
• Troubleshooting performance issues for Windows and UNIX based platforms
• Producing solutions to fulfill customer needs within budget and schedule constraints
• Serving as an expert in cloud migration, application performance, and/or application delivery, utilizing Aternity's complete Digital Performance platform

Desired Technical Skills:

• MUST HAVE ATERNITY product experience or competing product experience (Lakeside Systrack, Nexthink, Dynatrace, AppDynamics, etc.)
• Network and infrastructure performance monitoring and analysis experience is preferable
• Solid understanding of common application architecture frameworks, distributed mechanisms and messaging components
• Understanding of IT methodologies for deploying and changing software in Enterprises
• Programming skills in either PowerShell, Python, C++, Golang, Rust or familiarity with others
• Experience with Business Intelligence tools such as PowerBI, Tableau, Qlik or others