• Respond to tenant inquiries via phone, text message, and email.
• Provide updates regarding maintenance requests, lease matters, and property-related concerns.
• Maintain professional and timely communication with tenants.
• Prepare and process new lease agreements.
• Manage lease renewals and lease-related documentation.
• Assist with move-in and move-out coordination.
• Maintain accurate tenant records and lease files.
• Receive and manage maintenance work orders.
• Coordinate with vendors and contractors regarding repairs and service requests.
• Follow up on outstanding maintenance issues and tenant concerns.
• Update work order statuses within company systems.
• Process tenant statements and related documentation.
• Assist with bill payments and administrative property management tasks.
• Maintain organized records and property files.
• Support daily operations using Rentvine, AppFolio (or applicable property management software), and other company systems.
• Perform data entry and record management.
• Assist with reporting and documentation tasks.
• Support the property management team with additional administrative duties as needed.

Hard Requirements:

Schedule: