The Billing and Posting Resolution Provider is responsible for providing TruBridge services to customers. This includes coordinating the day to day activities of a hospital's or clinic’s business office such as patient billing and collection, third-party payer relations, and/or preparation of insurance claims.

Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:

• Coordinates business office functions and personnel that may include, but is not limited to patient billing, credit and collections, and data entry.

• Recommends new processes and changes in current processes.

• Implements controls to ensure appropriate submission, billing and credit and collections are kept in accordance with established procedures

• Implements appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts

• Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements

• Responsible for consistently meeting production and quality assurance standards

• Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer

• Updates job knowledge by participating in company offered education opportunities

• Protects customer information by keeping all information confidential

• Processes miscellaneous paperwork

• Ability to work with high profile customers with difficult processes