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Business Analyst- Business Development

United States · remote · USD 80000-130000 annual

Role overview

Job Summary:
The Senior Business Analyst & Client Success Coordinator, serves as a strategic partner to self insured employer clients by combining advanced healthcare claims analytics with high touch relationship management, in support of senior account executives. This role is responsible for delivering actionable insights, ensuring exceptional client satisfaction, and driving measurable improvements in healthcare program performance. The ideal candidate is both analytically rigorous and client focused, capable of translating complex data into meaningful strategies for diverse stakeholders.
This is a remote role.
Key Responsibilities:

Build and automate reports and dashboards (e.g., in Tableau, Power BI, or similar tools) to support ongoing monitoring and stakeholder access to insights.
Translate complex data into clear, actionable insights through reports, dashboards, and presentations tailored for both technical and non-technical audiences.
Support and participate in regular client check-ins, strategic reviews, and presentations.
Collaborate with internal teams (data science, clinical operations, investigative, executive leadership) to ensure seamless service delivery.
Maintain strong executive level relationships and contribute to account growth opportunities.

Review client performance metrics and feedback to ensure analytic solutions meet or exceed expectations.
Prepare ad hoc analyses to support client inquiries and strategic initiatives.
Develop and deliver client facing reports, presentations, and written communications that highlight key performance metrics, trends, and opportunities.
Prioritize competing requests across teams, especially when high priority or time sensitive.
Providing support to Account Managers as needed

Qualifications:
Education:

Bachelor’s degree in Business, Economics, Data Analytics, Statistics, or related field preferred

Experience:

2-3 years of analytical work experience with healthcare claims data
2 + years of experience with data visualization tools
2+ years of experience in account management, client success, consulting, or similar client facing roles
Proven experience applying data analytics in a business performance environment

Technical Skills:

This job description serves as a general overview of the role and is not exhaustive. The role may be required to perform additional responsibilities as needed to support the organization’s goals and objectives. was formed by a group of industry insiders who wanted to make a meaningful impact on the rising cost of healthcare. With this end in mind, SmartLight works for self-funded employers to reduce the wasteful spend in their healthcare plan through our proprietary data analysis. Our process works behind the scenes to save money without interrupting employee benefits or requiring employee behavior changes.