ICF seeks an experienced Business Operations Associate to support a portfolio of Head Start contracts through operational, financial, project management, and workforce coordination. Partnering with portfolio leadership, Project Directors, Finance, and Operations teams, this role helps drive contract performance, operational excellence, and continuous improvement across a diverse federal portfolio.

Key Responsibilities

Contract and Business Operations

• Support oversight of multiple contracts to ensure compliance with contractual requirements, budgets, schedules, and performance goals.
• Implement and improve operational processes, systems, and policies.
• Monitor key performance metrics, identify risks, and support resolution of operational challenges.

Financial Management

• Support forecasting, budget tracking, labor utilization, ODC management, and contract financial reporting.
• Analyze financial data, maintain forecasts, and prepare invoice reviews, financial summaries, and projections.

Project Management and Reporting

• Manage project trackers, dashboards, reporting systems, and operational documentation.
• Track deliverables, milestones, staffing actions, and contract requirements.
• Support the preparation of client and corporate reports.

Workforce and Resource Coordination

• Support onboarding, staffing coordination, workforce planning, timekeeping, expense reporting, and professional development tracking.
• Coordinate subcontractor administration and serve as a liaison among project teams, Finance, HR, and corporate support functions.

Data, Technology, and Process Improvement

• Leverage technology, data analytics, dashboards, and reporting tools to support decision-making.
• Promote effective use of project management and business systems.
• Identify and implement process improvements that enhance efficiency and reporting accuracy.

Strategic Support

• Contribute to business development, capture, proposal, and recompete efforts.
• Support special projects and strategic initiatives for portfolio leadership.

Basic Qualifications

• Bachelor's degree in Business Administration, Public Administration, Management, or a related field.

is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.$74,090.00 - $125,954.00Nationwide Remote Office (US99)