📋 Description

• Own the day-to-day operational performance and lifecycle of Open Loop, Category and Closed Loop
• Monitor card performance, authorisations and declines, proactively identifying and resolving
• Act as the key operational contact for network partners, managing escalated disputes, authorisation
• Lead the end-to-end onboarding and implementation of new Closed Loop partners, from post-contract
• Manage multiple partner implementations simultaneously, coordinating merchant configuration
• Ensure new card programs transition smoothly into business-as-usual operations, with clear

🎯 Requirements

• 3–5+ years’ experience in card operations, program management or a similar role within payments
• Strong practical understanding of the payments ecosystem, including card issuing, acquiring and
• Experience working directly with major card networks is highly desirable.
• Solid understanding of payment authorisation, clearing and settlement processes.
• Knowledge of Merchant Category Codes (MCCs) and their application in card acceptance rules is

🎁 Benefits

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
• BirthYay Leave – Paid day off during your birthday month.
• Novated Car Leasing – Tax-smart car bundling and running costs.
• ClassPass Membership – Monthly credits for fitness, wellness, and beauty.
• Office Allowance – One-time payment to upgrade your office setup.
• Flexible Work Perks – Flexible hours, Culture Swap Days, and work from anywhere for 30 days a year.
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards.
• Wellbeing Support – Access to mental, social, financial and physical wellbeing support.
• Learning & Development – LinkedIn Learning, job shadowing, and Lunch & Learn sessions.
• Employee Resource Groups – EmpowHer and Pride groups.