CAC Group, part of The Baldwin Group, is a leading insurance broker and advisor that provides expertise and placement capabilities across the spectrum of insurance and capital markets. Our team defines our success. We recruit and retain the industry’s best talent with deep knowledge and experience in their respective segments, products, and industries. We root for each other, as we are all connected and aligned to serving clients in a better and smarter way. Find out more about career opportunities to work with the best team in the industry.

Our team serves private equity firms and their portfolio companies from a holistic human capital risk perspective. We are innate problem solvers, and we help companies grow by creating value for companies and for their employees relative to HR strategy including HR policy, benefit strategy, employee engagement/communication, and human capital management technology. The Client Executive will be responsible for participating in setting client strategy, managing the cadence of client service, listening for the needs of our clients, assisting in supporting the client's day to day needs, project managing the process to achieve desired outcomes and exceed client expectations in alignment with agreed upon timelines.

Duties & Responsibilities:

• Client Management
  • Providing best in class client service by exceeding client expectations for a book of business representing clients of various size, scope, and geographic locations through effective project management and proactive strategy
  • Participate in setting strategy for clients pertaining to Human Capital Risks including Human Capital strategy, Benefits, Compliance, Change Management, and Communications while engaging appropriate subject matter experts
  • Resolve client, and vendor-related day-to-day service issues
  • Manage entire client service experience
  • Create relationships with various client stakeholders from executive leadership to support staff
• Project Management
  • Be able to proactively project manage client service plans and needs and be willing to take responsibility for ensuring the team meets project deadlines
  • Maintain open and transparent communication with the entire HCR team, and be able to discuss timelines and set clear expectations for deliverable due dates
• Benefit Renewal / Vendor Sourcing Process - Assist in the management of the employee benefits plan renewal or vendor sourcing process
  • Display knowledge and understanding of transparent health benefit strategies, including: