Project Management:

• Effectively drives projects and delegates tasks to the team as appropriate. Leads by example and is always happy to have a hands-on approach to support their team
• Portfolio lead for strategic discussions and routine client/agency reviews, driving strategic and tactical organic growth
• Drives alignment across client teams, ensuring the highest standards are met and providing internal leadership of accounts and teams
• Holds regular team meetings to ensure that everyone is up to date, clear on actions, and can ask any questions
• Collaborates with the scientific team lead to ensure optimum level of resources to service account needs and pre-empt any resourcing challenges
• Is accountable in driving actions forward and is solution-focused to achieving company goals
• Reviews content and provide sign off on work, partnering with the scientific team leads

Financial Management:

• Overall responsibility for account financials and business unit KPIs
• Works closely with the VP, Client Services to set realistic revenue targets and ensure that BOLDs overall revenue target is achieved
• Responsible for account and business unit forecasting, working closely with the scientific lead to ensure all financials are accurate
• Consistently meets billability targets and ensures the same from line reports and wider team members
• Completes timesheets accurately on time and ensures the same from line reports and wider team members
• Maintains strong relationships with senior clients and procurement teams and supports with MSA negotiations
• Supports team in financial conversations with the client, including overall yearly budgeting, timely out-of-scope recovery, and billings

Business Development:

• Identifies and drives new business opportunities across new and existing clients
• Identifies opportunities for business growth, actively driving new business opportunities and leading in pitches
• Responsible for keeping abreast with key events and innovations in the industry

People Management:

• Manages resourcing needs across the team in conjunction with the VPs
• Manages and inputs into the career development of direct reports and their teams, closely reviewing goals and objectives
• Line manages multiple team members of varying levels, providing constructive and actionable feedback to team members
• Coaches and mentors others across the agency with the ability to adapt to get the best out of the BOLD team
• Forms excellent senior-level relationships and is a trusted partner to the Business Unit founder. Taking an active role in the senior client service leadership team

REQUIRED QUALIFICATIONS:

• Extensive experience working within the medical communications industry
• Proven ability to work across different therapy areas and project deliverables in a client-facing role. Leading and actioning projects within a fast-paced agency environment
• Experience driving organic growth on accounts and has been involved in new business
• Excellent understanding of the pharma and competitor landscape
• Extensive experience and knowledge within the medical communications industry
• Experience collaborating with different departments such as Scientific Services, Creative, Digital, etc.

Originally posted on Himalayas