Key tasks

• Review all project and Team documentation for quality standards and ensure process change is incorporated.
• Lead the team on process and delivery approach.
• Seek out efficiencies and mentor the team on best practice.
• Liaise with Programme/Project managers to facilitate project deadlines and timescales.
• Manage the specific Implementation Team and ensure all people management tasks are carried out as appropriate and that staff are developed, mentored and trained as required to fulfil their roles.

About You

Essential skills and experience:

• Strong technical pensions knowledge in DB schemes and able to explain complex matters
• System/Calculations Configuration or Operations background with strong management and/or leadership skills
• Experience of client interaction and dealing with internal and external stakeholders
• Can evidence previous experience of implementing change or working in a project environment
• System Testing and/or User Acceptance Testing: Understands the purpose of calculation proformas, Benefit Basis, Benefit Specifications, scenario matrices, test plans, Calculation Specifications, system debugs and root cause analysis and triage processes.
• Familiar with pension administration systems, member records and their set up and operational processing.
• Able to analyse requirements to ensure output is fit for purpose
• Up to date with legislation and other policy changes that affect pensions, considers the impact to Implementation processes
• Has a detailed understanding and can explain the difference between DB, DC, CARE and Annuities, how they are administered and a full understanding of system & process implications
• Shows a commitment to providing a quality service and errors are identified as part of the checking and sign off process.

About Capita Pension Solutions

Capita Pension Solutions is one of the UK’s leading pension providers, supporting over 450 schemes and more than 7 million members. We deliver end-to-end pension solutions across administration, data remediation, software, actuarial services, investments, scheme management, and member communications—combining expertise with technology to meet our clients’ evolving needs.

What’s in it for you?

• 💻 Remote working – work from wherever you’re happiest in the UK
• 💰 Competitive salary
• 🌴 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period
• ❤️ Paid volunteering day with a charity of your choice
• 🍼 Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
• 🚴‍♀️ Cycle2Work scheme, pension, life assurance, and more

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

What we hope you’ll do next

Select Apply now to complete our short application and tell us more about you.

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. Also Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at .

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