Subject Matter Translation (Enterprise / B2B)

• Transform technical product information into solution-focused content that supports sales conversations, customer confidence, and real-world application.
• Synthesise dense source material into crisp, high-value content with a clear throughline.
• Where needed, create realistic scenarios that reflect customer contexts, objections, or decision points — without inventing unsupported claims.

Brand Alignment & Messaging

• Deliver content that adheres strictly to client brand guidelines, tone, and voice.
• Maintain consistency across assets (terminology, formatting, naming conventions, and narrative).
• Produce concise outputs that meet runtime or consumption goals (e.g., “under X minutes”, “one-page job aid”, “5-slide talk track”), without losing meaning.

Collaboration & Ways of Working

• Attend briefing and project meetings as needed to gather context and confirm direction.
• Collaborate effectively with the project POC, learning/design partners, and wider delivery team.
• Proactively flag ambiguity, missing inputs, or risks early — with proposed solutions, not just problems.
• Work smoothly across Google Workspace and shared documentation workflows (Docs, Slides, Drive).

Feedback Integration & Quality Control

• Receive and incorporate feedback constructively, quickly, and accurately.
• Maintain high standards of accuracy, consistency, and instructional soundness across all deliverables.
• Conduct final quality checks before submission, including:
  • Accuracy and completeness vs brief
  • Flow and readability
  • Consistent terminology and style
  • Formatting and usability
  • Fact-checking and claim discipline (no unverified statements)
• Conduct technical accuracy checks against source documentation, SME feedback, and approved product guidance, ensuring all implementation steps, claims, terminology, and examples are correct.

Requirements

Must Have

• Proven experience creating learning and/or enablement content for Enterprise / B2B audiences.
• Strong writing and editing craft: clarity, structure, tone control, and narrative flow.
• Confidence turning complex technical or product content into accessible, usable outputs.
• Comfort working within Google Workspace (Docs and Slides especially).
• Strong collaboration habits: proactive communication, reliable follow-through, and comfort working with feedback.
• Confident co-working with AI tools in a professional content workflow (drafting, iteration, refinement).

Nice to Have

• Experience in sales enablement, customer enablement, or enterprise L&D.
• Experience creating e-learning scripts or content designed for LMS build.
• Familiarity with AI enablement and/or technical product domains.
• Experience creating developer enablement, technical onboarding, implementation training, or SaaS/product education content.
• Familiarity with API documentation tools, Postman, Swagger/OpenAPI, developer portals, or technical sandbox environments.
• Experience working with AI, SaaS, cloud, data, or developer platform products.

Originally posted on Himalayas