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Dun & Bradstreet

ECC Associate Analyst

Worldwide · hybrid · Salary not listed

remotelyseo_indexablePosted 1970-01-21First seen 2026-09-10

Role overview

📋 Description

Proactive documented checkouts and monitoring to avoid outages
Fault isolation, notifications, and escalations to restore service
Manage escalation to L2 with on-call engineer coordination
Support Issue Bridges, set up calls, paging participants, notes, and status updates
Review Runbooks and pre-deployment activities for health monitoring
Support changes per CAB approvals

🎯 Requirements

Degree in CS or related field, 2-4 years experience
ITIL incident and problem management knowledge
Windows/Linux/HPUX/BigIP knowledge
Web services: Apache, JBoss, Tomcat, IIS
Experience with AI-assisted operational tools
Strong customer service and communications

LinuxWindowsAIApacheITILTomcatAutomationJBossOperations

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ECC Associate Analyst at Dun & Bradstreet | All Remote Jobs