About Us:

CYPFER is a true first-responder Cybersecurity organization enabling clients to return to business rapidly, the right way, following a cyber-attack. We are a global market leader in ransomware post-breach remediation and cyber-attack first response. We deliver results that far surpass market statistics for cyber-extortion and ransomware events. Our team of cybersecurity professionals works with prominent global insurance carriers, leading law firms, and Fortune 1000 businesses.

The Engagement Manager oversees complex client engagements related to cybersecurity, digital forensics, incident response, and post-breach remediation. This leadership role focuses on managing the entire client lifecycle, from initial engagement and strategy development to project delivery and ongoing relationship management. The engagement manager works closely with senior executives and legal teams to translate complex technical risks into actionable business strategies and board-ready insights.

Core Responsibilities:

• Engagement leadership: Lead and manage the end-to-end client engagement process for high-stakes, complex matters, including cyber investigations, data breaches, and insider threat cases.
• Client relationship management: Serve as the primary point of contact for high-impact clients, fostering and maintaining strong, long-term relationships with "C-suite" executives, legal counsel, and boards of directors.
• Strategic advisory: Provide expert guidance on cyber resilience, digital risk identification, risk mitigation strategies, and incident response planning. Help clients navigate complex technical, legal, and regulatory landscapes.
• Project oversight: Supervise digital forensics and incident response teams, ensuring that projects are delivered on time, within scope, and with exceptional quality. This includes collaborating with the technical team to create after-action recommendations for proactive or partnership services that the client may engage with post-engagement.
• Team collaboration: Work closely with cross-functional teams, including digital forensics, post-breach restoration and strategic partnership teams to best serve the client’s needs.
• Business development: Identify opportunities to expand and grow relationships with existing clients as well as introduce new clients to CYPFER. Act as a trusted advisor, demonstrating CYPFER’s capabilities to meet evolving cyber risk needs.
• Quality assurance: Ensure the technical and legal integrity of investigations and reports.