This distributed software engineering team owns the complete lifecycle of SailPoint’s customer-deployed virtual appliance—from architecture and development through distribution, installation, upgrades, patching, compatibility, vulnerability remediation, diagnostics, reliability, and incident response. Engineers participate in an on-call rotation for customer-impacting issues.

The team works closely with Product Management and with experts across security, vulnerability management, architecture, release engineering, support, and other engineering organizations. It is strengthening the platform’s foundations while pursuing an ambitious roadmap designed to make the appliance easier for customers to deploy, operate, and rely on.

Roadmap for Success

The following milestones describe how success in this role will be measured. Specific delivery and reliability targets will be established using current platform and team baselines.

30 days

• Build trusted working relationships with every team member and key partners across Product Management, architecture, security, vulnerability management, release engineering, and support.
• Develop a working understanding of the platform architecture, codebase, roadmap, release lifecycle, customer experience, operational history, and major technical risks.
• Assess the team’s current delivery practices, staffing needs, and near-term priorities, then share a focused 90-day action plan with stakeholders.

90 days

• Take full ownership of engineering execution, team development, delivery reporting, dependency management, and risk communication.
• Establish a consistent two-week Scrum cadence with clear backlog refinement, sprint planning, reviews, retrospectives, and visible progress against commitments.
• Agree with Product Management and technical partners on a prioritized stabilization plan, roadmap sequencing, and baseline measures for delivery predictability and platform reliability.
• Define and begin executing a hiring and team-development plan aligned with the roadmap.

6 months

• Demonstrate measurable improvement against the delivery and reliability baselines established during the first 90 days.
• Deliver the highest-priority platform stabilization work while maintaining visible progress on customer-focused roadmap commitments.
• Strengthen production ownership through effective incident response, learning reviews, vulnerability remediation, and follow-through on reliability improvements.
• Introduce practical, responsible AI-assisted workflows that produce demonstrable improvements in engineering quality, decision-making, or delivery efficiency.
• Make measurable progress against the agreed hiring plan and ensure every engineer has clear expectations, feedback, and development goals.

1 year

• Meet the platform stability, supportability, and delivery targets agreed with engineering and product stakeholders.
• Operate a mature, predictable Scrum model that consistently balances roadmap delivery with customer and operational priorities.
• Deliver meaningful roadmap milestones that improve how customers deploy, upgrade, operate, and rely on the virtual appliance.
• Establish and begin executing a multi-quarter technical strategy for the platform’s continued modernization and architectural evolution.
• Build a stronger, appropriately staffed team with clear ownership, healthy collaboration, and demonstrated growth in both people and technical capability.

Requirements

• 8+ years of professional software engineering experience, including 5+ years managing and developing software engineers.
• Proven experience leading teams that build customer-installed applications, virtual appliances, connectors, gateways, or comparable software deployed in customer-managed environments.
• Experience building software that securely connects customer environments with cloud-based SaaS services.
• Strong technical understanding of Linux, virtualization, and containerization, with the ability to read and understand code and contribute meaningfully to architecture and design discussions.
• Experience managing the lifecycle of customer-deployed software, including distribution, upgrades, patching, compatibility, diagnostics, vulnerability remediation, and incident response.
• Demonstrated success implementing and refining Agile/Scrum practices to create predictable delivery while responding effectively to urgent needs.
• Experience hiring, mentoring, managing performance, and supporting the career development of engineers.
• Excellent planning, reporting, communication, and cross-functional coordination skills.
• Experience leading distributed teams and collaborating effectively across time zones.
• Hands-on fluency with modern AI and LLM tools, including experience using reusable skills and agents to achieve engineering and business outcomes and sound judgment about when an agent, skill, or conversational assistant is the right approach.
• A strong product, customer, security, and reliability mindset.
• Bachelor’s degree in a related field or equivalent professional experience.

The Tech Stack

• Go and systems-oriented software development
• Linux-based virtual appliances and multiple Linux distributions
• Virtualization and container technologies
• Modern AI and LLM tools, reusable skills, and agentic workflows

SailPoint is an equal opportunity employer, and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Originally posted on Himalayas