FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.

We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.

Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.

What to expect on your journey with us:

• A solid and innovative company with a strong market presence

• A dynamic, diverse, and multicultural work environment

• Leaders with deep market knowledge and strategic vision

• Continuous learning and development

Systems administrator supports Configuration, user permissions, testing, integration SME, Basic reporting, and supports the overall technology roadmap efforts. This position manages, maintains, and optimizes claims systems to ensure reliability and performance. The role performs day-to-day claims systems administration activities and acts as a claims systems expert to provide technical support for end users. Performs work with a limited degree of supervision, with oversight focused only on complex new assignments.

Responsibilities

• Maintains reliability and performance of claims systems by monitoring, running tests, and troubleshooting.
• Demonstrates strong problem-solving abilities to proactively identify, evaluate, and resolve moderately complex to complex issues related to claims systems.
• Acts as a subject matter expert in one or more claims systems.
• Applies in-depth knowledge to efficiently manage and troubleshoot system-related issues.
• Provides technical support for end users and responds to various questions and issues.
• Coordinates with IT to configure and manage claims systems within the IT infrastructure. Implements Agile methodology when collaborating with cross-functional teams and IT to develop plans, schedules, and requirements for deployment of claims systems.
• Researches, develops, tests and implements claims systems upgrades or enhancements.
• Recommends technology solutions to improve manual processes.