Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We provide an outstanding benefits package that includes paid time off, health care and a 403(b), along with competitive compensation. Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.

What will you be doing in this role?

In this role you will support Registration and Operations, Financial Clearance, and Authorization workflows providing operational, reporting, and system workflow support to help identify trends, troubleshoot issues, improve processes, and ensure alignment between operational needs and Epic functionality.

The Analyst serves as a liaison for Registration & Operations between department leadership, EIS, Finance, service lines, clinical and operational departments, external partners, and staff. This position requires a strong understanding of Epic functionality, registration workflows, authorization processes, operational reporting needs, and the interdependencies between front-end revenue cycle operations and the broader organization. Primary duties and responsibilities include:

• Supports the development, maintenance, and distribution of operational reports, WQs, dashboards, and ad-hoc analyses related to Registration, Financial Clearance, Authorization, and related workflows.
• Reviews operational data to identify trends, workflow gaps, system issues, productivity opportunities, and areas requiring leadership attention.
• Troubleshoots operational workflow issues and Epic system functionality concerns; partners with EIS and operational leaders to support resolution, testing, validation, and implementation of system enhancements.
• Serves as a key liaison between Registration and Operations leadership, EIS, Finance, service lines, clinical departments, external vendors, and other organizational collaborators.
• Supports process improvement initiatives by gathering requirements, documenting current-state workflows, validating future-state workflows, and assisting with implementation planning and system downtime.
• Assists with report creation, data validation, issue tracking, KPI reporting and follow-up to ensure operational leaders have accurate and actionable information.
• Provides support for registration, authorization, eligibility, financial clearance, and related front-end revenue cycle workflows.
• Partners with leadership to evaluate operational performance, identify root causes, and recommend workflow or system improvements.