Key Responsibilities

• Assist partner station development staff by researching and resolving donor issues submitted through the case management system
• Coordinate station pledge drives by creating campaigns and tracking pledge program performance and success
• Facilitate the fulfillment of donor membership benefits, including thank-you gifts and pledge acknowledgements
• Assist other teams within the Fundraising Operations department on special projects and day-to-day operational needs.
• Maintain data quality and integrity within the CRM system
• Create donation forms to support partner station fundraising initiatives
• Occasional overtime/afterhours work required to meet critical deadlines

Experience/Skills

• Strong written and verbal communication skills. Experience with written communication is a plus
• Ability to meet deadlines in a timely manner
• Ability to be highly organized and detail oriented
• Ability to work well with others in an inclusive & open environment
• Ability to troubleshoot and problem solve within a technological framework
• Commitment to learning and adapting within a fast-paced office environment
• Proficiency with the Microsoft Office Suite and familiarity with CRM systems is a plus
• Non-Profit or Non-Profit related experience in the form of internships or college coursework is a plus

Educational Requirements

Bachelor’s Degree or equivalent work experience preferred. Recent grads are encouraged to apply.

Commitment to Inclusion

We strongly encourage individuals from historically marginalized and underrepresented groups to apply, even if you don’t meet every qualification. We value diverse perspectives, lived experiences, and commitment to public service. All CDP people have unique talents and experiences that create our company culture where we can all thrive and bring our whole selves to work each day.

Successful candidates will identify easily with a set of character attributes, as listed below:

• DEI mindset: You embrace and demonstrate a diversity and inclusion mindset and role model these behaviors for the organization.
• A Communicator: You possess strong communication skills and have great customer service skills; you like people and want to help.
• A Critical Thinker: You regularly look for ways to find efficiencies, innovate, and make improvements where you can.
• Process Oriented: You’re able to understand, work in, create, and improve processes.
• A Collaborator: You’re a team player willing to help where needed; a relationship builder whose can-do attitude inspires others; you actively share your job knowledge with team members.
• Someone Who Seeks to Learn: You are eager to listen, study, and learn new things quickly; you are resourceful and are open to regularly accepting and growing from feedback.
• Enterprising: You have proven success working in a fast-paced and changing environment; you have a strong work ethic and are excited to add value to the organization and its mission.

CDP is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. CDP does not discriminate against individuals on the basis of those characteristics or any other characteristic protected by law.

CDP provides reasonable accommodations for applicants with a disability in completing job application procedures. Please notify CDP Human Resources in advance so necessary arrangements can be made. If you need assistance or accommodation due to a disability, you may contact us at .

Originally posted on Himalayas