Job Title: Healthcare Billing Specialist
Position Type: Part-Time

Working Hours: 11:00 AM - 3:00 PM Central Daylight Time, Monday - Friday

Salary rate: $5-$6

Job Responsibilities:

• Manage accounts receivable and follow up on outstanding insurance claims.
• Track Explanation of Benefits (EOBs), claim statuses, payments, denials, and unresolved balances.
• Accurately enter, review, and update claim information in SimplePractice.
• Follow up with insurance carriers, including Cigna, UnitedHealthcare, Aetna, Blue Cross Blue Shield, and the Veterans Community Care Network.
• Identify delayed, denied, underpaid, or unresolved claims and escalate issues as needed.
• Maintain accurate documentation of claim follow-ups, payer responses, and required next steps.
• Communicate regularly with the external billing team regarding claim submissions, payment delays, and billing concerns.
• Troubleshoot claim issues and ensure appropriate follow-up actions are completed.
• Monitor delayed claim submissions and unresolved billing concerns.
• Provide proactive status updates to the client and relevant team members.

Requirements

• Has 1 year of prior experience with U.S. healthcare billing, accounts receivable, and insurance claim follow-up.
• Hands-on experience using SimplePractice is required.
• Strong knowledge of EOBs, claim statuses, denials, payments, and payer follow-up processes.
• Experience communicating with major commercial insurance carriers.
• Excellent attention to detail when entering claim information and monitoring payment statuses.
• Strong organizational and time-management skills.
• Consistent attendance, reliable follow-through, and the ability to meet deadlines.
• Proactive in providing updates and escalating delayed, denied, or unresolved claims.
• Able to work independently and manage multiple priorities with minimal supervision.
• Knowledge of HIPAA regulations and secure handling of protected health information.
• Comfortable managing a high-priority AR backlog that affects the practice’s cash flow.
• Available during the agreed Central Time working hours and billing-team coordination windows.
• Medical scribing experience is an advantage but not required.