Job Description: Human Resource Generalist

Location: Anywhere in INDIA (Remote)

Vocally is a proudly Canadian startup based out of Vancouver and is on a mission to democratize voice processes in the SMB segment. Ushering in agent augmentation and Voice automation in ways and places not imagined before. We are looking for an HR Generalist to join our team, who can work closely with the founders and senior leadership team to guide the HR strategy for a young startup with global ambitions.

The role of Human Resource Generalist involves leading and directing the routine functions of the Human Resources (HR) department including hiring, interviewing staff, administering pay, benefits, leaves, and enforcing company policies and practices. The role will be the torch bearer for our values and culture. This will be the first full time HR role in the company and you will have the chance to build your team as we grow.

Duties/Responsibilities:

• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR associates, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent in the geographies it operates in.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.

• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.