• Proactively identify, resolve, and/or escalate system and complex workflow issues that arise throughout your implementation project.

• Provide comprehensive activation support; consistently meet or exceed client utilization and transformation targets.

• Set appropriate expectations with various client stakeholders, from end-users to executive leadership (e.g., CMIOs), and expertly manage them throughout the project life cycle.

• Anticipate client needs, function as a client advocate, and demonstrate exceptional stakeholder engagement skills to foster successful project delivery.

QUALIFICATIONS

Academic and Professional Qualifications

Bachelor’s degree or equivalent years of experience required.

Work Experience

• 2+ years of hands-on healthcare IT implementation and configuration experience

• Strong, demonstrated functional knowledge of an EMR/EHR system

• Specific expertise in Altera Sunrise EMR (Core or Ambulatory) is preferred. Experience with Epic or Meditech is also valued if coupled with deep knowledge of essential clinic workflows (e.g., registration, scheduling, clinical documentation).

• Must have experience working as part of a formal implementation project team that has successfully rolled out EMR systems.

• Clinical background preferred (SME who has rolled out clinics).

• Technical background, i.e. background in SQL or SSRS reporting preferred.

• Proven client presentation experience; strong written and oral communication skill set, with the ability to communicate effectively with diverse stakeholders (technical resources to executive leadership).

• Project management experience; skilled at managing numerous key priorities simultaneously during a long-term (e.g., 12-month) implementation cycle.

• History of taking on roles, tasks, and projects where quickly learning new information is required; a "quick study."

TRAVEL

10-15% travel. Travel is primarily to provide critical on-site support during final go-live activities.

WORK ARRANGEMENTS

• Remote role. Candidates may live anywhere in Canada. Ideal locations include Manitoba, Saskatchewan, or Calgary, Alberta.

• Candidates located in the U.S. will be considered if they possess the skill set required, have a valid passport and are willing to travel to Canada as required.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range

CA $ 60,000 - CA $ 66,482. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Originally posted on Himalayas