At CluePoints, we’re redefining how clinical trials are run. As the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight software, we harness advanced statistics, artificial intelligence, and machine learning to ensure the quality, accuracy, and integrity of clinical trial data, helping life sciences organizations bring safer, more effective treatments to patients faster.

We’re proud to be an ambitious, fast-growing technology scale-up with a dynamic and diverse international team representing more than 20 nationalities. Collaboration, flexibility, and continuous learning are part of our DNA.
At CluePoints, you’ll find a culture where you can grow, make an impact, and have fun along the way. Guided by our values of Care, Passion, and Smart Disruption, we’re united by a shared mission: to create smarter ways to run efficient clinical trials and deliver AI-powered insights that improve human outcomes worldwide.

The Role:

CluePoints is seeking an experienced Learning Experience Designer / Instructional Designer to design, develop and deploy engaging learning experiences that accelerate the productivity and effectiveness of new and existing commercial team members.

The contractor will partner closely with Subject Matter Experts (SMEs) across Product, Commercial, HR and Leadership to transform complex business and technical content into practical, scalable learning. The learning portfolio will support onboarding, reboarding, product proficiency, commercial excellence and customer engagement skills.

The role owns the learning design, creation and configuration: learner journey design, content development, e-learning production, role-play simulation design, Docebo administration and configuration. The intended outcomes are faster ramp time, stronger commercial competency and more consistent execution across the customer-facing organisation.

The initial engagement is scoped at 5-6 weeks, with an option to extend to 8 weeks subject to delivery progress and agreed priorities. Work is remote-first.

Responsibilities

We are looking for someone to deliver the following work streams. The final volume and sequencing of learning assets will be agreed at kick-off against business priorities, source-content readiness and SME availability.

1. E-learning development

• Work with Subject Matter Experts to develop the storyboards for the learning program,coursesand modules

2. Role-play and AI coaching development 3. LMS and learning-experience configuration 4. Assessment and learning measurement 5. Pilot, iteration and handover The successful contractor will demonstrate: is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Any personal data you share during your application will be processed in accordance with the UK GDPR and the Data Protection Act 2018 and will be used solely for recruitment purposes. By submitting your application, you consent to the processing of your data for recruitment and employment purposes.