📋 Description

• Accelerates connection lifecycles toward successful completion through expert troubleshooting and
• Proactively manages dependencies for all assigned tasks while participating in requirement analysis
• Demonstrates the capability to isolate technical discrepancies to identify fundamental root causes.
• Assumes full accountability for delivering small to medium-complexity projects, adapting functional
• Possesses a comprehensive understanding of EDI architecture and proficiency in the requisite
• Skilled in executing testing protocols to diagnose reproducible defects and propose technical

🎯 Requirements

• Tertiary education with a relevant degree
• 3+ years in a client-facing role, strong understanding of relevant technologies and platforms
• Strong technical problem solving skills and complex understanding of customer pain points
• Deep domain knowledge
• Excellent customer service skills with consistent follow-up and the ability to handle customer
• Demonstrated ability to manage multiple connections or projects simultaneously, especially for

🎁 Benefits

• We are a fast growing business going through a huge amount of growth.
• You’ll have the opportunity to work on products that are used by our global customer-base and at
• Hybrid work environment
• Work From Anywhere for 30 days in a six month period
• Celebrate your birthday with a paid day off
• A Global Cin7 Day celebrated companywide, providing you a dedicated holiday to focus on your own