More about You (Our requirements for the role):

Although we believe in the potential of others more than anything else there are some minimum requirements we would look for so consider these before sending us your application

• You are driven and passionate about excellent client services

• You have a tertiary qualification in IT

• You have been exposed to and know service desk tools, i.e. ServiceNow, BMC Remedy, Jira, Marval, etc.

• You possess knowledge of IT service management/service control processes and methodologies

• You have experience in document writing (Standards, Operating procedures, Work Instructions etc.)

• You have experience in managing relationships with internal business customers

• 3+ years’ Service Desk experience or working in a service desk environment within a large global organization

• Strong interpersonal and communication skills

• Work well in a team-oriented environment

• Pro-active with high levels of energy, tenacity and enthusiasm to deliver results

• Exceptional focus on quality and strong attention to detail

• Competent in the use of Microsoft PowerPoint, Project, Word, or Excel

• Good command of written/verbal business English

Our Current Tech Stack:

• Azure DevOps

• Azure SQL and related cloud-based database and storage

• Azure PaaS Services

• C#

• .NET 8

• Angular

• SQL

• Snowflake

Our Amazing Perks!

• Enjoy 20 Leave days a year plus a “mulligan day” each quarter after meeting all your deliverables. That’s 4 extra leave days annually!

• High spec laptops and equipment for you to comfortably work remotely.

• Flexible working hours. We work on a flexible schedule from Monday to Friday where you can make the hours work for you.

• Access to our Well-being program and Employee support services – we believe in work/life balance being of utmost importance for you and your family so this perk is for them too.

• Grow your skills and learn something new with paid for Microsoft courses and certifications.

• Give back by participating in our Culture and Social Responsibility initiatives.

• Hackathons(If you find yourself in office, we’llprovide the pizza!)

Originally posted on Himalayas