We are seeking an experienced IT Functional Analyst to work with the business to ensure that we get the most value from technology solutions, and particularly, our IFS ERP solution.

The IT Functional Analyst will play a crucial role in bridging the gap between business needs and technology solutions. This position involves analysing business processes, identifying areas for improvement, and implementing IT solutions that enhance efficiency and productivity.

The holder of this role will have a good understanding of business process, a good technical understanding of the IFS ERP solution, the ability to deliver system improvements themselves or work with development teams to do so, and a real focus on improvement.

This role will be particularly focussed on the Supply Chain (Procurement) & Commercial (CRM) elements of the IFS ERP solution. However, ability to work across other elements of the IFS ERP solution would be beneficial.

The role will be required to perform the following tasks.

• Work with business users and stakeholders to identify opportunities for improvement.
• Analyse and document these potential improvements and identify technology options to deliver them.
• Develop functional specifications, system workflows, and detailed design documentation to deliver improvements.
• Configure improvements in the IFS ERP solution or work with development teams to do so, test these solutions, including leading user acceptance testing (UAT), and address any issues that arise.
• Plan and manage the delivery of improvements, ensuring that solutions are delivered on time and to budget and quality.
• Provide ongoing support to business users, addressing any system issues or questions.
• Develop and deliver training materials to ensure users are proficient with the systems.
• Maintain comprehensive documentation of system configurations, requirements and processes.
• Monitor and evaluate the performance of implemented solutions to ensure they meet business objectives.
• Working with stakeholders and the wider applications team to ensure new developments are supported by dashboards within IFS ERP solution and added to the company data warehouse
• Ensure that all delivery aligns with Adler & Allan IT security policies and controls, relevant standards and all applicable regulation and legislation.
• Support and actively contribute to the wider IT organisation
• Stay updated with industry trends and best practices to recommend innovative solutions.

The role holder will have a significant background with the IFS ERP solution, good understanding of business process, good people skills and a strong focus on improvement and service.