All Remote Jobs

Loading the current view.

The page is checking the latest available data.

Learning & Development Lead

Location not listed · remote · USD 120000-140000 annual

Role overview

The Learning & Development Lead is the hands-on owner of Shield Technology Partners’ learning function across the organization and its portfolio of managed-service companies. Reporting to the Director of People Experience, this role translates L&D vision and strategy into executable programs — owning the full lifecycle from design and development through delivery, administration, and measurement. It is a senior, high-autonomy role for a builder who can run a modern, AI-forward L&D operation end-to-end in a fast-growing, multi-company MSP environment.

Key Responsibilities

Program Strategy & Execution

Translate the L&D vision and roadmap set by the Director of People Experience into executable programs, priorities, and timelines.
Run the L&D operating system end-to-end — managing initiatives, priorities, and execution from strategy through delivery.

Content Design & Development

Own the design and development of digital content, job aids, and knowledge-base resources grounded in adult learning principles (ADDIE, SAM, Bloom’s taxonomy).
Build training for both technical and non-technical audiences using modern e-learning authoring tools.
Source, vet, and deploy existing or third-party content where it fits the need — curating quality off-the-shelf material rather than building everything from scratch.

AI-Enabled Learning & Operations

Use AI tools to accelerate content creation, drafting, and instructional design, and to scale personalized, adaptive learning.
Apply AI and automation to streamline routine L&D operations — enrollments, reporting, reminders, and knowledge-base upkeep.
Champion AI literacy across Shield’s learning programs, equipping employees to use AI tools effectively and responsibly in their roles.

Delivery, Facilitation & Communications

Facilitate live and virtual training — including manager and employee sessions and platform/tool rollouts — through instructor-led, virtual, hybrid, 1:1, and self-paced formats.
Own L&D communications, including program announcements and manager enablement.

Loading the current view.

Learning & Development Lead

Role overview

Key Responsibilities

Key Metrics

Skills, Knowledge & Expertise

Nice to Have (not required)