Courseware & Content Governance

• Track curriculum updates, certification framework changes, and learning content releases from certification partners.
• Ensure training materials and learning assets remain current and aligned with certification standards.
• Maintain version control and governance of courseware across learning platforms and repositories.
• Coordinate rollout of updated programs, curriculum enhancements, and new certification offerings.

Instructor & Program Readiness

• Collaborate with instructors and delivery teams to ensure readiness for certification programs.
• Ensure training materials, assessments, and supporting documentation meet certification standards.
• Coordinate program logistics and operational requirements prior to training delivery.

Stakeholder Management & Cross-Functional Coordination

• Partner closely with Learning Operations, Delivery, Customer Success, and Business teams to support program execution.
• Coordinate with internal and external stakeholders to ensure smooth certification workflows and learner experiences.
• Facilitate communication between certification providers, instructors, and operational teams.

Reporting & Process Improvement

• Maintain dashboards and reports covering learner registrations, certifications issued, compliance status, and operational performance.
• Identify process improvement opportunities and implement best practices to enhance operational efficiency.
• Develop and maintain standard operating procedures (SOPs) and process documentation.

Qualifications & skills:

• Bachelor's degree in Business Administration, Education, Human Resources, Learning & Development, or a related field.
• 5–7 years of experience in Learning Operations, Training Operations, Certification Administration, Program Management, or related functions.
• Experience managing operational workflows, documentation, compliance, and stakeholder coordination.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Proficiency with Microsoft Office Suite and reporting tools.

Preferred Skills:

• Experience working with certification bodies, accreditation organizations, or professional certification programs.
• Experience with Learning Management Systems (LMS) and learning technologies.
• Exposure to global learning operations and international stakeholder management.
• Experience in professional training, consulting, education, EdTech, or corporate learning environments.
• Knowledge of certification frameworks and accreditation processes.

What We Believe In

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Originally posted on Himalayas