Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

This is a sales position. The ideal candidate will have a proven track sales record in Merchant Services and Treasury Management products to small businesses.

Bilingual Spanish preferred but not required.

As a Virtual Payment Advisor (VPA), you’ll be part of a team of self-motivated, high achieving sales professionals. You will prospect and discuss Merchant Service and Treasury Management products with small businesses up to 2MM in annual revenue. Some VPAs work virtually with branch managers and staff in assigned territories to get leads and then sell MS and TM products through to activation. Other VPAs will work on the queue line taking calls and selling MS and TM products through to activation. VPAs will be on and off camera throughout the day and must always be camera ready.This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Positions payment solutions inclusive of card processing and cash management solutions.Responsible for acquisition and growth of new and/or existing clients through direct marketing and branch distribution network.
• Acquires, expands and retains client relationships by presenting a full range of PNC solutions focused on clients payments needs during each customer interaction.
• Provides recommendations and insights that support engagement, loyalty and financial well being through each interaction.Identifies and implements innovative solutions relevant to the the clients processing and cash management needs to support long term growth and retention.
• Builds an effective internal network within the branch distribution enterprise in order to actively acquire new clients along with expanding existing clients.Demonstrates effective conversation to support the CARES model and educate clients based on their expectations.

Client Outreach, Content Development, Credit Products, Customer Engagement, Customer Loyalty, Customer Solutions, Identifying Sales Opportunities, Small BusinessesAddressing Customer Needs, Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Interpersonal Relationships, Knowledge Of Customers, Selling., Tech Savvy, Understanding Customer NeedsRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.AssociatesNo Required Certification(s)No Required License(s)Spanish Speaking - PreferredBase Salary: $55,000.00 – $55,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Generally, this opening is expected to be posted for two business days from 09/01/2026, although it may be longer with business discretion. offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.