📋 Description

• Communicate with customers via chat, email, and phone
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers
• DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and
• Work with Engineering and Product teams to improve the products and tools

🎯 Requirements

• Self-driven and capable of learning new technologies / systems / features with little guidance
• Fundamental understanding how the Internet works (OSI Model)
• Advanced understanding of modern internet protocols like TCP and UDP
• Computer Networking fundamentals, experience with iptables and looking glass
• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
• Packet capture analysis

🎁 Benefits

• Equity plan
• Reasonable accommodations
• Equal opportunity employer