Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.

MSI & LeaseTrack Operations Intern

We welcome motivated and academically driven business, operations, economics, and risk management college students to participate in our intensive 10-week Summer Operations Rotational Internship Program, supporting both MSI and LeaseTrack. This unparalleled opportunity is specially crafted for early-career professionals eager to explore the world of insurance operations, program management, and business process improvement.

This is a remote internship. Our program is designed for those who share our dedication and passion for operational excellence. We prioritize the professional development of our interns, investing significantly in their potential, as part of a comprehensive rotational program across our MSI and LeaseTrack operations teams.

In addition to interacting with top C-suite professionals during intern enrichment sessions, you will also get the unique chance to take part in AI and Operations , technology integration and implementation projects, mentorship opportunities, and gain practical hands-on experience through shadowing professionals across our dynamic operations and tracking services.

What You'll Do

As an Operations Intern, you will rotate through key functions supporting MSI and LeaseTrack, gaining exposure to how each program is run day to day. You will review and help refine our training program and internal documentation and gain a working understanding of the data and processes that drive an efficient and effective operations organization.

Responsibilities

• Review, assess, and help improve existing training programs, guides, and internal process documentation for MSI and LeaseTrack operations teams.
• Rotate across operational functions to gain a broad understanding of how MSI and LeaseTrack programs are administered and supported.