📋 Description

• Remote operations leadership role focused on scaling and maintaining a high-performing distributed
• Work with the Operations Manager to translate broader objectives into effective day-to-day
• Grow the operation toward a target of 100 active agents while maintaining performance and

🎯 Requirements

• Demonstrated experience in operations, workforce management, team supervision, customer support, or
• Strong ability to manage distributed or remote teams while maintaining accountability for
• Experience monitoring performance against defined standards and providing constructive coaching
• Strong organizational skills with the ability to maintain accurate rosters, schedules
• Comfortable working with spreadsheets, databases, operational tracking systems, and basic financial
• Effective written and verbal communication skills, with the ability to communicate clearly with

🎁 Benefits

• Base salary: $200 per month.
• Performance-based bonus: 1% of the operation’s total gross monthly invoice.
• Bonus eligibility: The performance bonus becomes available once more than 20 active agents are
• Growth-based earning potential: Compensation increases as the size and gross invoice value of the
• Target earning example: At 100 active agents, the minimum gross monthly invoice is approximately
• Remote work: Operate and manage the workforce remotely.