• Translate clinical needs, physician workflow challenges, and healthcare priorities into effective solution positioning, while advising customers on driving informed clinical decisions, clinician usage, learner engagement, and patient interactions.

• Lead post-sale physician engagement, gathering customer feedback, clinical insights, and outcome data to drive adoption, value realization, customer experience improvements, and expansion opportunities.

• Lead the regional positioning and expansion of ClinicalKey AI and other AI-enabled Clinical Solutions, providing physician-led thought leadership on the responsible, ethical, safe, and effective use of AI in clinical workflows.

• Drive customer and commercial team engagement on GenAI adoption, trust, governance, Clinical Safety, workflow impact, evidence-based use, change management, and the value of AI solutions for healthcare organizations and clinical education.

• Synthesize and communicate market trends, customer needs, competitive activity, Healthcare Transformation priorities, Digital Health developments, Clinical Informatics trends, and physician workflow insights to inform product strategy, roadmap priorities, customer experience, and regional market requirements.

• Represent Elsevier Clinical Solutions as a physician thought leader through customer meetings, conferences, webinars, industry forums, publications, and sales enablement initiatives, while leading training, knowledge sharing, clinician advisory activities, and cross-regional collaboration with clinical experts.

Requirements

• Medical degree required (MD, MBBS, MBChB, or an equivalent internationally recognized medical qualification), with current or previous medical registration, licensure, or eligibility to practice medicine in at least one relevant jurisdiction.
• Proven clinical practice experience as a physician, with a strong understanding of physician workflows, clinical decision-making, multidisciplinary care delivery, and hospital or health system operations.
• Experience in clinical leadership, clinical education, Clinical Informatics, Digital Health, Healthcare Technology, Evidence-Based Medicine, or related healthcare innovation environments is highly desirable.
• Experience supporting Healthcare Technology, Clinical Decision Support, electronic medical records, AI-enabled healthcare solutions, evidence-based clinical content, and digital workflow tools is highly desirable.
• Strong consultative and customer-facing skills, with the ability to engage credibly with physicians, healthcare executives, informatics teams, pharmacists, nurses, commercial stakeholders, and translate clinical challenges into solution-based recommendations and value propositions.
• Excellent presentation, communication, storytelling, stakeholder management, analytical, and organizational skills, with the ability to synthesize complex clinical, technical, and commercial information.
• Proven ability to operate effectively within commercial environments, partner with sales teams as a credible clinical expert, and work successfully across countries, cultures, functions, and time zones.
• Knowledge of AI, GenAI, Responsible AI, and healthcare AI applications is a strong advantage; fluency in English is required, additional APAC languages are advantageous, and willingness to travel across APAC is required.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
• Long Service Award: Recognition for your dedication and loyalty.
• Flexible Working Arrangements: Balance work and personal life effectively.
• Access to Learning and Development Resources: Empowering your professional growth.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

Originally posted on Himalayas