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SmartPA
Algeria, Angola, Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cabo Verde,… · remote · Salary not listed
This role sits within our Centre of Excellence - the engine room where SmartPA's strategy comes to life - and is dedicated to one of our key client accounts, a global tech leader.
As a Pod Leader, you'll lead a small, dedicated team of up to 7 people, known internally as a “pod.” You'll be responsible for the day-to-day running of your team's work, making sure it's delivered to a consistently high standard, on time and in line with our client's expectations.
You won't be doing this in isolation - your pod is part of a wider group dedicated to this client, so you'll work closely with other team leads, quality assurance, and automation colleagues, as well as management above you and your team below you.
You'll also be one of the friendly, familiar faces the client sees regularly. Alongside managing your team, you'll build genuine relationships with client contacts, keep them updated, and be the person they know they can rely on.
This role suits someone who enjoys leading and coaching a small team, thrives in a fast-paced environment, is comfortable with technology, curious about how AI can make work better, and takes real ownership of getting things done well.
This is a hands-on leadership role where people, delivery and continuous improvement all matter equally.
Apply on source siteListed via Himalayas
An experienced people manager who's just as comfortable coaching a team as they are keeping daily workflows organised and running smoothly. You take pride in the quality of your team's work, build trust easily, and genuinely enjoy finding better ways of doing things.
You'll thrive in this role if you:
We hire for mindset as much as background - a strong sense of ownership and a willingness to learn go a long way.
We're ambitious about where we're going and we're looking for people who want to grow with us. We believe in rewarding talent and supporting your growth, so as part of your package you can expect:
Our recruitment process typically includes:
Please ensure your cover letter clearly demonstrates how your experience aligns with the role.
We are human-centred, tech and AI-enabled, and we welcome the appropriate use of AI throughout the recruitment process. Where assessments, scenarios or presentations form part of the process, AI can be used to support your work; however, the ideas, thinking and approach behind your submission must be your own. We want to understand how you think, and you should be prepared to discuss and expand on your work during interview.
If you're looking to join a forward-thinking organisation where you can develop your career and make a meaningful impact within a global client environment, we'd love to hear from you.
Originally posted on Himalayas