• Identify subject matter experts (physicians and allied professionals) for speaking and providing peer to peer training. Manage KOL relationships for professional education engagements. Manage faculty database and facilitate speaker’s bureau.

• Develop relationships with Clinicians at all levels; Fellows, EP, Cardiologists, Electrophysiology, AHP/APP, Hospital Administration.

• Collaborate with key internal and external stakeholders (Marketing, Sales, physicians and allied professional, etc.) to gather inputs and feedback during analysis.

• Provide clinical and professional Subject Matter Expertise, contributing to the design and development of professional education strategies and programs.

• Establish and maintain strong cross functional relationships with the US commercial organization at the Area and Regional leadership level.

• Support Professional Education Manager and Professional Education team during programs or as needed with full knowledge of all Professional Education programs and faculty.

• Ensure positive customer/trainee/trainer experience and message consistency at programs and become an expert within the designated therapy.

• Understand and articulate all Office of Ethics and Compliance policy and procedures, and report or enforce policies when required to maintain full division compliance.

• Partner with Fellows program for seamless handoffs.

• Identify standardized methods to evaluate impact of education programs and to continuously improve.

• Drive a culture of best industry practices, technologies, and tools and as appropriate apply those best practices, technologies, and tools.

• Comply with global regulatory relations and requirements, company policy, operating procedures, processes, and task assignment.

• Keep current on developments in the field, specifically on product/therapy knowledge, market, and industry trends.

• Maintain budget awareness of spending to meet department goals.

• Performs related duties, on occasion, as assigned or required.

• Bachelors Degree Science, preferably Medical Technology or Molecular Biology OR An equivalent combination of education and work experience

• Minimum 5-7 years CRM or MedTech related experience

• Minimum 3 years of experience interacting with KOL physicians

• Ability to effectively communicate with external customers, Field Support, R&D, Quality, and Regulatory personnel to achieve needed results.

• CRM Clinical Field Experience

• Deep understanding and knowledge of CRM device therapy and Abbott’s CRM product portfolio

• Affinity for educating others and a demonstrated ability to simplify and articulate complex topics effectively

• Experience working with (presenting to, partnering/negotiating with) customers (payers, hospitals, and physicians), patients, professional and medical organizations

• Insight and understanding of key KOLs within cardiovascular space

• Functional understanding of Field and Marketing functions.

• Demonstrated ability to collaborate with cross functional teams

• Demonstrated experience successfully working across field-organizations to implement sophisticated messages and programs

• Experience in identifying and driving operational change and excellence

• Ability to work in highly matrixed organization and geographically diverse business environments

• Ability to work within a team and as an individual contributor in a fast-paced, changing environment

• Excellent verbal and written communication skills – proven track record to communicate and collaborate effectively

• Excellent computer and software skills to develop presentation/training materials

• Strong communication and project management skills

• Ability to resolve issues and meet project deadlines

Job Requirements:

• 75% travel required (domestically and globally).

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