• Comfortable using email, chat platforms, and other support tools.

• Clear written and verbal communication skills.

• Reliable internet connection and a quiet workspace.

• Self-motivated, organized, and able to work independently.

Key Responsibilities

• Provide friendly and professional customer support through multiple channels.

• Respond to inquiries via email, chat platforms, and other support channels.

• Enter and update customer information accurately in internal systems.

• Troubleshoot and resolve customer questions efficiently.

• Collaborate with the team to improve processes and customer satisfaction.

We are an equal opportunity employer and comply with all federal, state, and local employment laws. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status.