Welcome to Torrero - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide.

If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace.

About the role

We are looking for a Merchant Implementation Manager to join our Payments team and take ownership of merchant onboarding and payment integrations.

You will be the main point of contact for merchants throughout the implementation process - from initial setup and access preparation to integration testing and successful production launch.

This role combines merchant communication, technical coordination and hands-on work with payment configurations. You will work closely with Product, Development and QA teams to make sure merchants can integrate with our platform smoothly and efficiently.

What you will do:

• Manage merchant onboarding from initial setup to successful production launch;
• Set up merchant accounts and required payment configurations in internal systems;
• Prepare and provide merchants with credentials, access details and integration information;
• Guide merchants through API integration and help them understand integration requirements and payment flows;
• Act as the main point of contact for merchants during the implementation and testing stages;
• Coordinate and support merchant testing across available environments;
• Help merchants execute test scenarios and validate successful payment flows;
• Perform initial investigation of integration issues and collect all required technical information;
• Coordinate issue resolution with Product, QA and Development teams when deeper technical investigation is required;
• Track integration progress, blockers, open questions and next steps for each merchant;
• Coordinate merchant readiness for go-live and ensure required configuration and testing are completed before production launch;