Deepwatch is looking for a highly motivated, self-driven, technical analyst dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. The Deepwatch Security Operations Center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers.

The Deepwatch Security Operations Center is a unique approach to how we support our customers and ultimately provide an experience not found anywhere else. You’ll be an integral part of supporting our customers by understanding their bespoke environment, needs and challenges. You will be playing a key role in supporting some of the top organizations in the world, and have the opportunity to develop your skills by working with the best responders in the industry, your team and your shift!

In this role, you’ll get to:

• Act as an escalation point  for alert triage processes across security technologies and multiple platforms including Windows, Linux and macOS
• Provide in depth analysis from escalated requests originating from any team member who needs support
• Validate suspicious events by performing investigations using SIEM and SOAR technologies
• Leverage Deepwatch proprietary tooling, OSINT, TTPs and IOCs
• Act as a key resource for Management, providing opportunities for improvement and actionable recommendations on creating efficiencies
• Identify gaps in customer environments, data ingested or configuration errors which reduce telemetry quality
• Collaborate directly with leadership and customers to highlight and resolve security  concerns
• Provide investigative support to analysts and train others on a regular basis
• Produce high-quality written and verbal communications, recommendations, and findings to customer management in a timely manner
• Further hone your skills and capabilities through hands-on experience and the Deepwatch learning & development program
• Engage in peer review sessions to evolve and enhance analysis quality

To be successful in this role, you’ll need to:

• Possess strong understanding of cyber security principles, concepts and practices which includes the ability to perform a complete and thorough incident investigation and triage as the final point of escalation
• Possess comprehensive knowledge of Splunk SIEM, alongside the capability to utilize alternative platforms like Google SecOps or Microsoft Sentinel, ensuring smooth console navigation, optimized query execution for streamlined investigations, and precise alert evaluations
• Have working knowledge of modern EDR tools like CrowdStrike & SentinelOne, email security, and cloud identity platforms
• Have confidence to autonomously resolve complex investigations
• Effectively meet client expectations ensuring action items are tracked to completion while maintaining transparent communication with peers and leadership.
• Have advanced knowledge of Adversary Tactics, Techniques, & Procedures (TTP), Event Logging, and Event Triage
• Demonstrate the ability to pivot to other log sources, cloud systems or consoles to perform a comprehensive analysis from multiple data sources.
• A desire to support others and uplift the program and team through updating training materials and SOPs
• Hands-on experience utilizing enterprise ticketing systems such as ServiceNow, Jira, or similar case management tools
• Demonstrate the ability to write well-written reports and analysis that’s thorough, accurate and complete
• Monitor and manage incoming security alerts against strict operational SLAs
• Preferred Certifications: Security X,  CySA+,  GCSA, GCIH
• Experience in an MDR or MSSP environment is highly desirable

Statutory Pay Disclosure

The anticipated base salary range for this role is $95,000 - $105,000 + stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

ITAR Compliance

This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States;
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.

What We Offer:

Deepwatch is excited to provide benefits designed to support team members and their families. Including:

• Medical, dental, vision, and disability insurance
• Flexible Time Off (FTO), 12 company holidays, sick leave and 8-Weeks Paid Parental Leave
• Unique professional development benefits with Annual “development dollars” to support our people growth and development
• Wellness contests and monthly educational programs
• 401(K) retirement program
• Learn more here: Deepwatch Benefits

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.  Please review our DEI Statement here.

Deepwatch welcomes and encourages applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform your recruiter or contact recruiting@deepwatch.com for further information.

All Deepwatch employees are expected to:

• Be interested in and able to work remotely from a home office when not at a corporate office
• Pass a pre-employment background check in accordance with applicable laws

Deepwatch is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch’s use of your personal information.