The Company

Our client is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, they are able to provide students with the resources and guidance they need to succeed. Their global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, their Insendi platform enables them to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

The Role

Our client looking for an experienced Senior Account Manager to manage and grow their portfolio of education-agent partners across Indonesia. This is a commercially focused B2B/channel account management role, with the primary objective of strengthening existing agent relationships, increasing student recruitment and identifying opportunities to grow our client's presence in the Indonesian market.

You will act as a key commercial partner to education agents, positioning our client's portfolio as a provider of choice for international higher education programmes. The role is approximately 60–70% account management and partner development ("farming") and 30–40% new business development ("hunting"), making this an ideal opportunity for someone who enjoys both nurturing strategic relationships and developing new commercial opportunities.

You will work independently as part of a wider Southeast Asia team and report to the Associate Recruitment Director, Southeast Asia.

Key Responsibilities

• Account Management & Partner Development

• Own and develop a portfolio of education-agent partners across Indonesia, including both strategic/master agents and smaller boutique agencies.
• Build strong, long-term relationships with key decision-makers and act as a trusted commercial partner.
• Develop and execute account plans to grow student recruitment and partner performance.
• Identify opportunities to increase the productivity, engagement and contribution of existing partners.
• Monitor partner performance, identify risks and implement appropriate actions to maintain and grow accounts.
• Ensure partners understand and adhere to relevant processes, service-level expectations and our client's requirements.
• Provide high-quality product, process and sales training to agent partners.
• Business Development & Sales